If you use the app, make sure you have a sign in back-up option. You can only use this code once and you need a new code each time you sign in. You have a further 30 seconds to enter this code to sign in to your myGov account. The app will display a new code every 30 seconds. You can only sign in to your myGov account through the myGov website. You can’t sign in to myGov through the app. This is useful if you have limited or no mobile reception. If you can’t get codes sent by SMS, you can get codes from the myGov Code Generator app instead. be using the same Australian number registered in your myGov account.

set up mobile roaming with your Australian telephone service provider before you travel.To use codes sent by SMS while you’re overseas, you need to: If you’re overseas and want to use codes sent by SMS To update your mobile number, go to Account settings, then Mobile number and enter the new number. You’ll need to call the myGov help desk to create a new account.

If you don’t, you won’t get the SMS code. You’ll get a new code each time you sign in.īefore you change your mobile number, you must update the number in your myGov account first. You have 10 minutes to use the code and you can only use it once. It’s sent to the mobile number registered in your myGov account. If you set up this option, you’ll get a code sent by SMS to your mobile phone. Go to the myGov website and select Forgot username or Forgot password. If you forget your username or password you can recover them. To do this, sign in to your myGov account and select Account settings, then Sign-in options. You can change the way you sign in to your myGov account any time.

a code from the myGov Code Generator app.

a code sent by SMS to your mobile phone.

your mobile number, if you’ve enabled this option.

your 8 digit username emailed to you when you created your account.

the email address you used to create your myGov account.

To sign in to myGov, enter your username, password and a code or answer to a secret question. Depending on what you have set up, you can use either: There are 2 ways to sign in to your myGov account.

Department of Health Applications Portal.

You can link these government services to your myGov account: To learn about myGov in other languages, you can watch our videos on the myGov Australia YouTube channel.Ĭreate a myGov account What government services you can access

be confident your personal information is secure.

update your personal details with Centrelink and Medicare.

get messages sent to your secure myGov Inbox.

If you create a myGov account, you can link to Centrelink, Medicare or Child Support. MyGov gives you access to a range of government services online.

Watch my secret identity online